As the casino państwa operating without a valid license and didn’t refer owo any Alternative Dispute Resolution (ADR) service, we were unable owo further assist the player. The player from the Czech Republic had been attempting to withdraw money for a week from a verified account but państwa consistently asked for more payment documentation. Every document that państwa submitted, however, seemed jest to be insufficient for the online casino. Despite our efforts jest to communicate with the player and request additional information, the player had failed jest to respond.
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- However, as the player did not respond owo the team’s inquiries, the complaint was unable jest to be pursued further and państwa rejected.
- After this period, due to a lack of response from her, the complaint państwa closed.
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The digital shelves are stacked with more than pięć,500 titles with reels, free spins and quirky characters, accompanied żeby vivid visuals. All video slots feature a free demo mode, which is the ultimate learning tool and the perfect opportunity jest to see whether you are willing jest to play the real money game. A male player’s winnings were voided for breaching an unknown premia term. The casino had not responded owo the complaint, which was closed as “unresolved.” Attempts jest to communicate with the casino multiple times yielded w istocie cooperation. The player’s account państwa closed due owo alleged bonus abuse, which the player disputed, stating that w istocie wrongdoing had occurred. The complaint was marked as unresolved since the casino did not respond owo the complaint thread and had not provided sufficient evidence.
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- He intended to communicate with authorities regarding the incident, feeling wronged by the casino’s actions.
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The player from Brazil has requested a withdrawal prior jest to submitting this complaint. The player from Germany has requested a withdrawal five days prior to submitting this complaint. We rejected the complaint because the player didn’t respond owo our messages and questions. The player from Sweden has requested a withdrawal prior to submitting this complaint.
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- The Complaints Team państwa unable jest to investigate further as the player did not respond owo requests for additional information, resulting in the rejection of the complaint.
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Despite providing screenshots of the verification confirmation, the casino is uncooperative. The player from Spain reports unauthorized deposit of 100 euros taken from his account żeby the casino. He had jest to block his cards and face consequences to avoid further issues.
Apart from the welcome bonuses, there is a reload bonus that is availableon all Wednesdays. The premia offers players in Canada 50% up owo 600 CAD dodatkowo 100 free spins. Owo enjoythis offer, you must deposit a minimum of 25 CAD on a Wednesday on the platform.
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